FAQ
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Where do the jeans come from?
When an order is placed, we begin scouting our sources for your desired inventory. We work directly with both major donation chains and independent thrift stores to source high quality, wholesale-priced vintage denim for export to Canada.
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Why do you only have three products?
At present, we are focused on getting recognizable brands across the border so Canadian resellers can have an affordable option for American denim. Our goal is to continue the circular economy despite any foreign policy disruptions.
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Do you only have jeans?
Currently, yes, we only carry wholesale vintage denim. August-Ivy is a team of former mall employees who worked at major denim brands that have come together and applied their knowledge to curating the best brands and styles for resale. We hope to add more products in the future, however for the time being we feel it’s best to focus on what we know: jeans.
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How does order customization work?
Each package we sell comes with the option to customize by size range, gender, brand, and style/fit. We want to eliminate the guesswork when it comes to buying vintage wholesale and can generally accommodate these requests without issue. If you don’t have a preference or keep your selections limited it will allow for a faster order processing time.
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Do you accept returns?
We do not accept returns unless the goods arrive damaged or defective. If this is to occur, please contact customerservice@augivy.com to initiate the return process. Please provide details of the item(s) that are damaged and upon review we will provide you with a free shipping label to send your items back along with a full refund.